TV Show

Episode #111: Efficiency Is Critical

Time is spelt L-I-F-E. We will use time everyday, but how well will we use it. Let’s get some ideas in to...

Episode #110: Be Clear Every time You Present

What are the key things we should be concentrating on to make sure we are clear to our audience? The most...

Episode #109: Why Are Some People Successful Negotiators

Success is replicable but only if we know what has worked well for others. Here are some common character...

Episode #108: Business Schools Get This Wrong

Everyone is a critic today, holding their firm opinion, swanning around full of biases and prejudices. We...

Episode #107: Presenting Needs Rhythm

The competition to grasp and then hold the attention of our audiences is becoming more and more fierce. W...

Episode #106: Go For The Bullseye In Sales

The client has a problem and we fix it, our goods or services are delivered, outcomes are achieved and eve...

Episode #105: Do You Really Know How To Handle Mistakes

Doing more, better, faster with less, screams out for innovation. This could be a kaizen approach of cont...

Episode #104: Presentations Fake News

We all know a little knowledge is dangerous. I have witnessed this many times when it comes to some advic...

Episode #103: Authentic Customer Service In Japan

How do we think about our customers? How authentic are our communications as a result? Are we telling en...

Episode #102: Making Difficult People Less Difficult

Conflict happens in organisations. We can’t stop that, but we can control how we react to others when dis...

Episode #101: Your Design Determines Your Presentation Success

Many people don't start out with a design for their talk. They launch straight into the details, especial...

Episode #100: In Sales What You Really Want

Clever, shallow, smooth as silk, glib, “rat with a gold tooth” salespeople are the scourge of the earth. T...

Episode #99: Negotiating with Difficult People

The vast majority of us are amateurs, when it comes to negotiating. Even in business, we would only be inv...

Episode #98: How To Have The Right Mindset About Being A Presenter

We judge you by how well you can speak. Do you mumble, lurch from on random thought to another, or are you...

Episode #97: I'm Sorry - No Trust, No Sale

First impressions are everything. If we get that wrong, then we won’t be selling anything to that buyer. ...

Episode #96: How To Keep On Top Of Everything

Procrastination is the bane of efficiency. Actually we all know well what we should be doing, but we just...

Episode #95: Best Practice Speech Preparation

There is almost a checklist for things to pay attention to in getting ready for our talk. Things we shoul...

Episode #94: Fire the Client

When is enough enough with bad actors? What do you do when they are the buyer’s representative? How much...

Episode #93: Coaching Secrets

Busy bosses have the whole coaching thing taken care of – they don’t do any, because they are too frantic....

Episode #92: Superstar Pressure

We want profile. We want respect. We want plaudits. We want recognition. The problem is often we are t...