TV Show

Episode #16: Listen To Win

Scrolling, thumb typing, constant checking on updates seem to be the new skill sets we need to make in this ...

Episode #15: How To Be Likeable And Trustworthy In Sales

We like to buy, but few of us want to be sold. We like to do business with people we like and trust. We wi...

Episode #14: How To Speak To Unruly Alcohol Fueled Crowds

Booze and chat are the enemy of event programme speakers. The level of audience rudeness, especially here i...

Episode #13: Dealing With Your Own Mistakes

The dealing with mistakes culture in Japan is definitely in the tough love category. This makes innovation a...

Episode #12: How To Engage And Retain High Potential Employees

Talented staff are hard to keep. They have options and are free agents, selling their services to the compa...

Episode #11: Salespeople Don't Care

I thought “Yes!” at last, I have found my perfect Japanese salesperson. This guy is good, really good at sa...

Episode #10: Japanese Elites Who Can't Cut It

Imagine the consequences when you combine dead data with a dead delivery? You have a massive bromide of fri...

Episode #9: How To Disagree Agreeably

Never use "but" or "however." No matter how much you empathize with someone, if you follow up your positive ...

Episode #8: Leading A Four Generation Work World

The projections are that the total number of the youth population in Japan of those aged up to 34 years of a...

Episode #7: Presentation Effectiveness

Before we get into this week’s topic, here is what caught my attention lately. Despite all the bad news we ...

Episode #6: Middle Management Madness

Leadership is critical in business and the ability of companies to keep tapping their talent to make sure th...

Episode #5: You Can't Cold Call In Japan. Really?

The pressure for increasing results is not constant. It is just keeps surging “higher, faster, further”. The...

Episode #4: Motivational Leadership (Part Two)

Sales guru Zig Ziglar had a great saying, “If you can help enough people get what they want in this life, yo...

Episode #3: Motivational Leadership (Part One)

As leaders, how well do we know the hopes, fears, dreams and situations of our team? In the old model, the ...

Episode #2: How To Work Well With Difficult People

People skills are really one of the key basics of leadership. Fortunately, leading is easy. Getting others...

Episode #1: Not Meeting The Leadership Challenge Is Quietly Killing Us

Careers are cut off at the knees and businesses destroyed when people problems are allowed to fester. Getti...

Episode #0: Soft Skills Training Japan Headquarters

Episode #: Behind The Scenes