TV Show

Episode #189: Leader Charisma

There is an abundance of definitions on what is charismatic leadership? The definition proffered during a re...

Episode #188: Take A Stand When Presenting

Often we will hear a presentation and receive a lot of information from the presenter, but we are not really...

Episode #187: Real Listening Skills

Sales people are always under pressure to meet their targets. In high pressure situations, this creates cer...

Episode #186: No Robots For Our Leaders

Basically your job is toast. There is a machine or there will soon be a machine that can do it faster, bett...

Episode #185: The Brand Won't Save You

My eyes are closing. I am struggling to stay awake. There is something about this presentation that is not...

Episode #184: Dealing With Price Resistance

Pricing is usually set by the boss and salespeople are just there to get out and sell at that designation. T...

Episode #183: Don't Tell It Like It Is

You have to tell people how it is or you will lose power and authority. If you swallow what you want to say...

Episode #182: Capturing Your Audience

We can speak to a group and then there is another level, where we try to captivate our audience. What makes...

Episode #181: Superior Customer Service

Jan Carlzon many years ago published a tremendous guide to customer service. He had the job of turning arou...

Episode #180: Charismatic Leadership

“Born to lead” is nonsense. Many things shaped that person in order for them to achieve credibility with ot...

Episode #179: When Do We Hit Our Limit As The Presenter

Sometimes you see a confident leader really bomb their presentation. It doesn’t happen all that often, but ...

Episode #178: Add Some Pizazz

Pizazz is one of those unusual words, that sounds kind of cool, but is a bit vague. In presenting terms, we...

Episode #177: How To Get Cooperation From Others?

The hero’s journey is for the very, very few. The reality is there are more of us who need the cooperation ...

Episode #176: Dumb Smart People

https://dale-carnegie.wistia.com/medias/fujbwmvrrm Education can be a barrier to intelligence sometimes. Thi...

Episode #175: Why We Need Some Showmanship In Sales

Tricky area in sales, showmanship. The word has a certain odor about it that reeks of fake, duplicity, con ...

Episode #174: Get REAL When Leading

We love acronyms! Our workplaces are thriving with them such that we can hold extended conversations compos...

Episode #173: Learning From Experts

When you see someone do a very good presentation, your faith in humanity is restored. There are so many poo...

Episode #172: Avoid Toxic Sales Environment

https://dale-carnegie.wistia.com/medias/0onbxby52h Bullying, humiliation, ridiculous targets, rubbish goods, ...

Episode #171: What I Learnt About Leadership In The Dojo

I have often thought there are so many lessons from the martial arts for our businesses. Here are my musing...

Episode #170: How To End Your Presentation Nervousness

Speaking in front of others makes many people tongue tied and nervous. They struggle to get through a simpl...