TV Show

Episode #220: Close The Gap With Your Audience In Japan

Lawyers in Japan are an elite group. I attended a legal symposium, involving these super elite Japanese law...

Superior Customer Service In Japan

Jan Carlzon many years ago published a tremendous guide to customer service. He had the job of turning arou...

Episode 320: Client Contact Insights In Japan

Japan is merciless with salespeople. When you call the client’s company everyone is doing their absolute be...

Episode #212: Bernard Delmas, Lead Independent Director, Nissan Motor Corporation

Previously Bernard was Representative in Japan for Pylote, Group Senior Advisor at Michelin, Nihon Michelin ...

Episode #211: Christian Mecker, President Bosch Mobility South And East Asia

Previously Christian was VP Sales and Application Diesel Systems Robert Bosch, General Manager Robert Bosch ...

Episode #210: Tim O’Rourke, Country Manager, Meltwater Japan

Previously Tim has held a number of roles with Meltwater: Area Director, Managing Director Australia, Senior...

Episode #219: Be A Showman When Selling In Japan

Tricky area in sales, showmanship. The word has a certain odor about it that reeks of fake, duplicity, con ...

Episode #218: Unleash Your Own Insights When Presenting In Japan

In our lives, we have harvested a lot of experiences, which we can use in our presentations. If we were bet...

Episode #217: Sales Is Simple In Japan

Imagine my surprise, as an expert in sales training, when I meet salespeople who have not spent even one sec...

Episode 319: Nerd Presenter Errors In Japan

I am sitting there with a crowd of people attending a presentation on blockchain technology. Some are very ...

Episode 318: Be Both Busy and Organised In Japan

Focus is under constant attack. The speed of business makes longer term planning a dubious endeavor. Proje...

Episode 317: Sales Is A Process In Japan

Because the vast majority of people in sales have no idea what they are doing, they are making it up as they...

Episode #209: Ji Watson Representative Director, CEO, MW Japan; EVP, CFO, MW APAC

Previously Ji was Senior Partner, IBM Worldwide Finance and Operations Director at Ogilvy and Mather Adverti...

Episode #216: Future Staff Requirements In Japan

Japan loves rote learning and parents will pay cram schools to get their kids fully tuned up and on to the e...

Episode 316: Inspire Your Audience

At the start of our class on High Impact Presentations, we ask the participants to think about what type of...

Episode #208: Michael Standar, Regional Director Troax AB

Previously Michael was Board Chairman and Director Voestalpine Bohler Welding Asia Pacific, Business Develop...

Episode #215: Add Dialogue When Presenting In Japan

Normally when we give presentations, they tend to be pretty dry affairs. We marshal the facts, relate what ...

Episode 315: Don't Fear Failure

For decades I drove myself hard, based on a fundamental fallacy. Fear of a future of living in a cardboard ...

Episode #207: Gustav Strandell, Executive Director, Kohitsuji-kai Group International Care System KK

Previously Gustav was CEO Maihama Club Nursing Homes, Managing Director, Swedish Care Institute, Consultant ...

Episode #214: No Excuses In Sales In Japan

“I would be able to sell a lot more except for all the external factors over which I have zero control”. Ac...