TV Show

Episode #122: How To Sustain Audience Interest

We know that first impressions really count and we have planned the start. We contacted the organisers well...

Episode #222: Trust Is Earned

Leaders gain automatic trust by dint of their position power. Title and authority ensure people will toe th...

Episode #87: Jesper Koll, Global Ambassador & Expert Director, Monex Group Japan

Episode #121: Customer Service Mastery

Service provision should be linear but it isn’t. We receive great service followed by bas service. Why is ...

Episode #221: How To Professionally Present Products

Selling dull stuff is, well, dull. We are supposed to be enthused about our widget but what if it doesn’t g...

Episode #86: Saori Kanno, General Manager, Revlon Japan

Episode #120: Dealing With HQ

Trying to explain Japan to your boss back at HQ is a real pain. HQ ideas on solutions for Japan rarely hit ...

Episode #220: Monotone Mania

Speakers are under assault. Mobile phones tempt audiences to escape us to the internet and before you now i...

Episode #85: Yasunori Takeuchi, Advisor & ex-CEO, Standard Chartered Bank Japan

Episode #119: Explaining Complex Subjects

Complex subjects are usually presented by technical experts. It is rare to find one done well though. How ...

Episode #219: Yes Boss, Whatever You Say

As leaders in Japan, one of our biggest fears is ignorance. We may come up with a genius idea that is act...

Episode #84: Tomo Hasegawa, President, Japan at Medline Industries, Inc.

Episode #118: Be Certain in Sales

No one wants to be sold, but we love to buy. The difference between these two approaches comes down to t...

Episode #218: Build Your Sales Bridges

The sales process is a process with different phases and stages. The skilled salesperson knows how to nav...

Episode #83: Georg Loeer, NRW.Global Business Japan Representative (President & Representative Director at NRW Japan K.K., Tokyo)

Episode #117: My Motivation Isn't The Boss's Job

Motivation is simple. It comes from within. If you don’t believe me, try yelling to your staff member “b...

Episode #217: Why I Don't Like Videos In Presentations

There are so many competitors for our audience’s attention today. The last thing we need are “own goals” ...

Episode #82: Philippe Auvaro, President of OrphanPacific Inc. of CMIC Holdings

Episode #116: Professional Women Presenters

Japan is a male dominated society, especially in business. If you are a female presenter in business, the...

Episode #216: Freedom Is All In The Mind

We cannot stop remembering the past. We cannot stop thinking about the future. We learn from the past, g...