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Episode #31: Be A Gold Medal Listener
There is a tremendous amount of noise buzzing around in the world of business today. The noisiest portion...
Episode #30: Ending Your Speeches With Aplomb
It is rare to see a presentation completed well, be it inside the organisation, to the client or to a larg...
Episode #29: Four Pillars For Principle Driven Sales
In 1936 an unknown author, despite many frustrating years of writing and receiving rejections, finally man...
Episode #28: Five Ways To Deal With Your Mistakes
We want people to fail! That’s right, because we all know that we are the product today of all of our acc...
Episode #27: Two Seconds To Hero or Zero
How long does it take on average to form a first impression? My students tell me two seconds. Wow. What...
Episode #26: Four Steps To Understanding Buyer Needs
Powerpoint slide after powerpoint slide bombarded me with detailed data, specs, diagrams and text informat...
Episode #25: Five Steps To Retaining Your Stars
In the war for talent, high potential employees are one of any organisation's most valuable resources. The...
Episode #24: Six Ways Leaders Can Find Their Voice
Why are so few business leaders good communicators, given all the education they have received, starting a...
Episode #23: Key Steps To Building Trust In Sales
It has always been astonishing to me how hopeless salespeople are in Japan. Over the last 20 years, I hav...
Episode #22: Five Steps To Get Agreement
It's inevitable - at some point disagreements are going to come up in the workplace. Power struggles, poli...
Episode #21: Seven Key Things For The Start Of Your Presentation
Question: how long does it take you on average to form a first impression of someone? My presentation tra...
Episode #20: What To Do And Not Do In Sales
He slid effortlessly into the chair and before I knew it, he had popped open the oyster shell of his lapto...
Episode #19: Nine Leadership Lessons For Executives In Japan
As the leader are you coaching your people? I mean really coaching them, not giving orders or balling peop...
Episode #18: Three Super Fast Ways To Market Yourself When Networking
Meeting new business contacts, expanding personal networks, promoting a reliable, trustworthy “Brand You” ...
Episode #17: Three Important Things To Focus On In Sales
I subscribe to various sites that send you useful information, uplifting quotes etc. The following morsel...
Episode #16: Eight Ways To Deal With Workplace Idiots
Why, why, why isn’t common sense common? We deal with people in our work lives who do dumb things. They ...
Episode #15: Five Steps To Great Storytelling
Best intentions, higher callings, righteousness – all good stuff but without good communication, our effor...
Episode #14: The Five Keys To Creating The Ideal Sales Workplace
Every work environment has elements that drive success and others that hinder progress. Here are the suc...
Episode #13: Seven Checkpoints To Cool Down Your Anger When Dealing With Idiots
People skills are really one of the key basics of leadership. Fortunately, leading is easy. Getting othe...
Episode #12: Seven Ways To Speak To The Rabble
The Master of Ceremony (MC) goes to the microphone to get the programme underway but the audience are simp...
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