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Episode 322: Structure Counts In Presentations
It is a bad sign when a presentation makes me sleepy, especially if it is at lunch time. It is very common ...
Episode 321: Serving Customers Well In Japan
We love acronyms! Our workplaces are thriving with them such that we can hold extended conversations compos...
The Easy Way Of Selling
The object of a sale is to exchange a good or a service for money. The degree to which that money can excee...
The Power Of Rhetorical Questions
Questions in general are powerful tools for speakers. They bring focus to key points we want to get across....
Leaders Who Have R.E.A.L. In Japan
Project Team Leadership
Projects are too common. Because of this we take them for granted, seeing them as part of everyday work, bu...
Minimalist Presenting
Zen study is a way to strip out all of the non-essentials in life. The noise, the distraction, the things ...
Project Management Fundamentals
Projects have been around for a long time of course and in the modern era we have accumulated a vast amount...
How To Provide Great Customer Service
Great service is so fleeting and illusive. You encounter it and then like the morning mist, the next minute...
Charismatic Leadership
“Born to lead” is nonsense. Many things shaped that person in order for them to achieve credibility with ot...
Business Lessons Straight From The Karate Dojo
I have often thought there are so many lessons from the martial arts for our businesses. Here are my musing...
Episode 320: Client Contact Insights In Japan
Japan is merciless with salespeople. When you call the client’s company everyone is doing their absolute be...
Episode 319: Nerd Presenter Errors In Japan
I am sitting there with a crowd of people attending a presentation on blockchain technology. Some are very ...
Episode 318: Be Both Busy and Organised In Japan
Focus is under constant attack. The speed of business makes longer term planning a dubious endeavor. Proje...
Episode 317: Sales Is A Process In Japan
Because the vast majority of people in sales have no idea what they are doing, they are making it up as they...
Episode 316: Inspire Your Audience
At the start of our class on High Impact Presentations, we ask the participants to think about what type of...
Episode 315: Don't Fear Failure
For decades I drove myself hard, based on a fundamental fallacy. Fear of a future of living in a cardboard ...
Episode 314: Technical Salespeople Need Good Presentation Skills In Japan
Knowledge of the specifications, functionality, inner workings are all fine and dandy but not enough anymor...
Salesperson Bitchiness
Sales is a tough enough job without having additional complications. Clients can be very demanding, often ...
Chasing Buyer "No" Replies
Everyone hates to be rejected, but not many people have this as a fundamental aspect of their work. We ask ...
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