TV Show

Episode 328: Dealing With Questions When Presenting In Japan

Having an audience interested enough in your topic to ask questions is a heartening occurrence. Japan can b...

Episode 327: Build Your Team In Japan

Teams are fluid. People move or leave and new people join. Targets go up every year. The compliance and regu...

Episode 326: When to Say "No" To The Buyer In Japan

Normally, as the seller, we are getting told “no” in sales, rather than the other way around. When salespeo...

Episode 325: Your Good Old Days Stuff Is Dull

Gaining credibility as a speaker is obviously important. We often do this by telling our own experiences. H...

Episode 324: The Younger Generation Are A Handful

We are on the cusp of a change amongst youth in Japan. Those already entered into the workforce have memori...

Episode 323: How To Reply To The Buyer's "No"?

What are the chances of getting a “no” to your offer in sales? Probably around 70% of the time, this is wha...

Episode 322: Structure Counts In Presentations

It is a bad sign when a presentation makes me sleepy, especially if it is at lunch time. It is very common ...

Episode 321: Serving Customers Well In Japan

We love acronyms! Our workplaces are thriving with them such that we can hold extended conversations compos...

The Easy Way Of Selling

The object of a sale is to exchange a good or a service for money. The degree to which that money can excee...

The Power Of Rhetorical Questions

Questions in general are powerful tools for speakers. They bring focus to key points we want to get across....

Leaders Who Have R.E.A.L. In Japan

We love acronyms! Our workplaces are thriving with them such that we can hold extended conversations compos...

Project Team Leadership

Projects are too common. Because of this we take them for granted, seeing them as part of everyday work, bu...

Minimalist Presenting

Zen study is a way to strip out all of the non-essentials in life. The noise, the distraction, the things ...

Project Management Fundamentals

Projects have been around for a long time of course and in the modern era we have accumulated a vast amount...

How To Provide Great Customer Service

Great service is so fleeting and illusive. You encounter it and then like the morning mist, the next minute...

Charismatic Leadership

“Born to lead” is nonsense. Many things shaped that person in order for them to achieve credibility with ot...

Business Lessons Straight From The Karate Dojo

I have often thought there are so many lessons from the martial arts for our businesses. Here are my musing...

Episode 320: Client Contact Insights In Japan

Japan is merciless with salespeople. When you call the client’s company everyone is doing their absolute be...

Episode 319: Nerd Presenter Errors In Japan

I am sitting there with a crowd of people attending a presentation on blockchain technology. Some are very ...

Episode 318: Be Both Busy and Organised In Japan

Focus is under constant attack. The speed of business makes longer term planning a dubious endeavor. Proje...