Podcast

Episode #16 Listen To Win

Scrolling, thumb typing, constant checking on updates seem to be the new skill sets we need to make in this ...

Episode #139: Is How I am Dressed Important When Presenting

There is an old saying about lies, damn lies and statistics. An often misquoted statistic in the presenting...

Episode #88: Respect In Business In Japan

Respect in Japan may be more similar to concepts in European countries rather than new world countries like ...

Episode #15 How To Be Likeable And Trustworthy In Sales

We like to buy, but few of us want to be sold. We like to do business with people we like and trust. We wi...

Episode #138: Senior Executives In A Public Speaking Competition Was So Revealing

Speech contests and debating contests are usually for younger people at school or university. It is not oft...

Episode #87: Formality In Doing Business In Japan

Formality in Japan is linked very closely to what is perceived as being polite. European countries may feel...

Episode #13 Dealing With Your Own Mistakes

The dealing with mistakes culture in Japan is definitely in the tough love category. This makes innovation a...

Episode #14: How to Speak to Unruly, Alcohol Fuelled Crowds

Booze and chat are the enemy of event programme speakers. The level of audience rudeness, especially here i...

Episode #137: Facial Animation Needed For Presenting Success

We have all seen it. The presenters face is expressionless, wooden, devoid of emotion or life. It is usual...

Episode #12 How To Engage And Retain High Potential Employees

Talented staff are hard to keep. They have options and are free agents, selling their services to the compa...

Episode #136: Why Japanese Presenters Fear Q&A

Obviously we all have some trepidation when it comes to Q&A, but Japan is quite far behind the rest of t...

Episode #85: Networking When Doing Business In Japan

There are two varieties of networks here for me - the Japanese speaking and the English speaking. With regar...

Episode #11 Sales People Don't Care

I thought “Yes!” at last, I have found my perfect Japanese salesperson. This guy is good, really good at sa...

Episode #135 Why Do You Need to Bother With Presenting?

As usual I got the venue early. I was doing what I teach others in sales to do, get to the venue early, che...

Episode #84: Gaining Buyer Trust When Doing Business In Japan

Trust is a big issue in Japan. The people we deal with in companies are salaried employees, who have probabl...

Episode #86: Nemawashi Or Groundwork In Business In Japan

Nemawashi is a very important word in Japanese. It is made up of two words “ne” which means root and “mawas...

Episode #10 Japanese Elites Who Can't Cut It

Imagine the consequences when you combine dead data with a dead delivery? You have a massive bromide of fri...

Episode #134: Dealing With The Q&A Part Of Presenting

Japan is quite interesting in the sense that you often don’t get any questions after your presentation. Scr...

Episode #83: Customer Service When Doing Business In Japan

Japan is probably the leading country in the world for customer service. These are seriously picky, picky c...

Episode #9 Disagree Agreeably

Never use "but" or "however." No matter how much you empathize with someone, if you follow up your positive ...