Podcast

The Brand Won't Save You

My eyes are closing. I am struggling to stay awake. There is something about this presentation that is not...

Episode #575: Twelve Steps To A Win-Win Conflict Resolution Part One

“Remember that other people may be totally wrong, but they don’t think so”. This quote from Dale Carnegie s...

Episode #401: Don’t Get Emotional In Sales In Japan

I have been coaching a founder client here for quite a while now and his emotional reaction to his clients n...

Episode #401: Criticising And Being Negative When Giving Public Speeches In Japan

In my observation, American politics continues to descend into a morass of nastiness topped up with a lot of...

Leaders Who Have R.E.A.L. In Japan

We love acronyms! Our workplaces are thriving with them such that we can hold extended conversations compos...

Episode #218: Alejandro Cabal, President Tetra Pak Japan & Korea

From October 2024 Alejandro will become Global CEO of Schoeller Allibert. Previously for Tetra Pak, he was V...

Dealing With Price Resistance

Pricing is usually set by the boss and salespeople are just there to get out and sell at that designation. T...

Episode #574: Resolving Internal Conflicts In Japan

Business is more fast-paced that ever before in human history. Technology boasting massive computing and co...

Episode #400: Offering Balance When Presenting In Japan

Most business speeches are very definitive. We did this, and it worked for us and you could do the same and...

Episode #400: Elements Of Outstanding Customer Service In Japan - Part Three

This is Part Three and is the conclusion of our series on how to provide superior customer service. 1. Go t...

Project Team Management

Projects are too common. Because of this we take them for granted, seeing them as part of everyday work, bu...

Episode #217: Scott Sato, Chairman, AoraNow Inc

Previously Scott was Chairman Circlase Inc, CEO Tricor, President Pasona, Manager EY Scott has an undergradua...

Don’t Tell It Like It Is In Japan

You have to tell people how it is or you will lose power and authority. If you swallow what you want to say...

Episode #573: What Is “Enclothed Cognition” And Why Does It Matter To Leaders in Japan?

I saw a video recently from Rampley and Co in the UK featuring Caryn Franklin, a Fashion and Identity Comme...

Episode #399: Elements Of Outstanding Customer Service In Japan - Part Two

In Part One, we looked at some of the elements we need to be working on in providing excellent customer serv...

Episode #399: Anything We Can Learn About Presenting From Kamala Harris?

I am not an American, so I cannot vote. I always tread the line of neutrality when discussing what is happe...

Minimalist Presenting

Zen study is a way to strip out all of the non-essentials in life. The noise, the distraction, the things ...

Episode #216: Joe Hart, Global President Dale Carnegie & Associates

Previously Joe was President Asset Health, President at Info Ally, Development Director Taubman, and as a law...

Capturing Your Audience

We can speak to a group and then there is another level, where we try to captivate our audience. What makes...

Episode #572: The Leader Is The Face Of The Business In Japan

I meet a lot of CEOs in Japan. I am always out there networking and looking for clients. If they cannot b...