Podcast

Episode #114: Persuasive Leadership

To be successful in business today, we need to be able to access the full capability of our team. The boss c...

Episode #113: Hero To Zero In Two Seconds

Audiences are so impatient today. Worse still, they have a powerful weapon of escape from us in their hand ...

Episode #112: Principles First Salespeople Win

Having a code in sales is critical. How do we keep an even keel in a profession which is continuously buffe...

Episode #111: Efficiency Is Critical

Time is spelt L-I-F-E. We will use time everyday, but how well will we use it. Let’s get some ideas in toda...

Episode #110: Be Clear Every time You Present

What are the key things we should be concentrating on to make sure we are clear to our audience? The most c...

Episode #109: Why Are Some People Successful Negotiators

Success is replicable but only if we know what has worked well for others. Here are some common characteris...

Episode #108: Business Schools Get This Wrong

Everyone is a critic today, holding their firm opinion, swanning around full of biases and prejudices. We b...

Episode #107: Presenting Needs Rhythm

The competition to grasp and then hold the attention of our audiences is becoming more and more fierce. We ...

Episode #106: Go For The Bullseye in Sales

The client has a problem and we fix it, our goods or services are delivered, outcomes are achieved and every...

Episode #105: Do You Really Know How To Handle Mistakes

Doing more, better, faster with less, screams out for innovation. This could be a kaizen approach of contin...

Episode #104: Presentation Fake News

We all know a little knowledge is dangerous. I have witnessed this many times when it comes to some advice ...

Episode #103: Authentic Customer Service In Japan

How do we think about our customers? How authentic are our communications as a result? Are we telling enou...

Episode #102: Making Difficult People Less Difficult

Conflict happens in organisations. We can’t stop that, but we can control how we react to others when disag...

Episode #101: Your Design Determines Your Presentation Success

Many people don't start out with a design for their talk. They launch straight into the details, especially...

Episode #100: In Sales What You Really Want

Clever, shallow, smooth as silk, glib, “rat with a gold tooth” salespeople are the scourge of the earth. The...

Episode #99: Negotiating with Difficult People

The vast majority of us are amateurs, when it comes to negotiating. Even in business, we would only be invol...

Episode #98: How To Have The Right Mindset About Being A Presenter

We judge you by how well you can speak. Do you mumble, lurch from on random thought to another, or are you c...

Episode #97: I'm Sorry - No Trust, No Sale

First impressions are everything. If we get that wrong, then we won’t be selling anything to that buyer. T...

Episode #96: How To Keep On Top Of Everything

Procrastination is the bane of efficiency. Actually we all know well what we should be doing, but we just k...

Episode #95: Best Practice Speech Preparation

There is almost a checklist for things to pay attention to in getting ready for our talk. Things we should ...