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Episode #108: Japanese Leadership Legend Mr. Atarashi's Big Breakthrough
Ever heard that a training course changed somebody's life? "It was good", "I enjoyed it", “I learnt somethi...
Episode #6: Six ways To accentuate Your Authentic Leader's Voice
Why are so few business leaders good communicators, given all the education they have received, starting at ...
Episode #170: Selling Beyond The Sale
The main goal is always to get the sale agreed. To get the buyer to say “yes” and specify when delivery wil...
Episode #225: Preparing For This Year's Most Important Presentation – Your Town Hall
Year Two of the pandemic puts a lot of stress on organisations. I was watching a television news report last...
Episode #107: The Power Of Sales Stories When Selling
Storytelling in sales is our ability to express ourselves in a way which is engaging and persuasive. We cap...
Episode #5: Use These Three Powerful Sales Amplifiers
Building rapport in the first meeting with a prospective client is a critical make or break for establishing...
Episode #169: Dealing With Really Tough And Mean Questions From Clients
When we give our presentation to the client we are in full control of the situation. We know what we are go...
Episode #224: Business Storytelling For Fun And Profit
I listen to some podcasts on writing, trying to better educate myself on the craft. I was hopeless at Englis...
Episode #106: Show Me How Great You Are, Don't Tell Me
Japan is an interesting place where there is a lot of respect for people’s family pedigrees, University alma...
Episode #4: Four Vital Ways To Get Your People Engaged
There is a lot to do and once you get to a certain scale you realise you can’t do it all by yourself. This ...
Episode #168: How Good Are Your Touchpoints In Sales
Jan Carlzon’s book “Moments Of Truth” should be standard reading for everyone in business and particularly t...
Episode #223: How to Question Your Audience
Whenever I am in the USA, I love watching the different television preachers in action. I noticed they are ...
Episode #105: Success Formula For Leading Project Teams
Leading projects can be tricky. Often the enthusiasm for the detail overrides the brain and the team are le...
Episode #3: Four Easy Ways To Become Clear When Presenting
The most common request from people attending our presentation skill classes is to become a clearer speaker....
Episode #167: Happy Holidays! How To Massacre Your Brand Promise
The end of year holiday season is a time of great retail commercial activity around the world. Brands work ...
Episode #222: Breaking The Rules By Choice, When Presenting
Many people break the rules of presenting, usually unknowingly. They have Johari Window style blind spots, w...
Episode #104: Hard Sell Hell
I feel sorry for the “phone dogs” having to cold call clients to sell them stuff and at the same time I hate...
Episode #2: The Top Three Most Critical Things You Must Do When Cold Calling
Cold calling is dead! No cold calling is not dead! Lots of debate and advice on this subject and many a fo...
Episode #166: 2020 Ushers In New Deals - Are We Ready To Get Our Share
Greek myths don’t have too many happy endings or uplifting messages. Mostly they are cautionary tales about...
Episode #404: The Three Tools To Engage Your Team
Engaging your team as a leader is a relatively new idea. When I first started work in the early 70s, none o...
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