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Episode #221: Selling Year In, Year Out (Part Two)
In Part One, we talked about Jan Carlzon’s insights into the importance of consistent service being provide...
Episode #31: Spencer Wolfe, CEO, AINEO Networks
Spencer Wolfe is the current Director of QuickerWeb Cloud Services, the Managing Director of CIRCLE, the Man...
Episode #66: The Demagogues Guide To Public Speaking
A demagogue is a politician who appeals to popular desires and prejudices to garner support. Donald Trump i...
Episode #165. Project Management Fundamentals
Projects have been around for a long time of course and in the modern era we have accumulated a vast amount ...
Episode #220: Selling Year In Year Out (Part One)
Journeymen salespeople are starting another year of selling. Maybe their financial year is a calendar year ...
Episode #30: Thorsten Pohl, Ex-President CEO, Boehringer Ingelheim Japan
Thorsten Pohl, Ex-President CEO of Boehringer Ingelheim Japan, talks about his global leadership experience ...
Episode #65: Stop Pitching
Smoothly memorised shtick, elaborate glossy materials, sharp suits, large expensive watches, bleached teeth,...
Episode #164: How to Provide Great Customer Service
Great service is so fleeting and illusive. You encounter it and then like the morning mist, the next minute...
Episode #219: Is That Light At The End Of The Sales Funnel I Can See
Millions of people are being vaccinated for Covid-19. Japan, being Japan, isn’t going to accept any old tes...
Episode #29: Mike Alfant, CEO, Fusion Systems
Mike Alfant, Group Chairman and CEO at Fusion Systems and Chairman and CEO at Binfinity AG delves into his e...
Episode #64: Lead Through People
Harvard Professor Joseph Nye coined the term “soft power” to describe how nations can achieve their aims thr...
Episode 163: Business Lessons Straight From The Karate Dojo
I have often thought there are so many lessons from the martial arts for our businesses. Here are my musing...
Episode #218: The Seven Bridges Of Sales
There is a process to sales. Amazingly, most salespeople don’t know what it is. They are either ignorant, ...
Episode #28: Hideki Matsubara, President & Representative Director, Miele Japan
Mr. Hideki Matsubara began his career in government banking but switched into cosmetics, working for globall...
Episode #63: Designing the Presentation Ending is No Small Thing
Final impressions at the end of a speech are what determine our memory of the person. Life is throwing so m...
Episode #162: Salesperson Bitchiness
Sales is a tough enough job without having additional complications. Clients can be very demanding, often w...
Episode #27: Martin Spann, Japan Country Head, Commonwealth Bank
Originally from Australia, Martin Spann graduated from Bond University in 1991 with a major in Finance. He f...
Episode #62: The Proper Approach To Clients
Price is always a big issue. We salespeople are very happy to drop the price, because we see this as the ea...
Episode #161: You Make The Brand Not The Other Way
My eyes are slowly closing. I am sitting in the front row but I am struggling to stay awake. There is some...
Episode #26: Peter Jennings, President, Dow Japan
Peter Jennings was fresh out of Law school when he joined Dow in 1985 as an attorney. After representing the...
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