Podcast

Episode #221: Selling Year In, Year Out (Part Two)

In Part One, we talked about Jan Carlzon’s insights into the importance of consistent service being provide...

Episode #31: Spencer Wolfe, CEO, AINEO Networks

Spencer Wolfe is the current Director of QuickerWeb Cloud Services, the Managing Director of CIRCLE, the Man...

Episode #66: The Demagogues Guide To Public Speaking

A demagogue is a politician who appeals to popular desires and prejudices to garner support. Donald Trump i...

Episode #165. Project Management Fundamentals

Projects have been around for a long time of course and in the modern era we have accumulated a vast amount ...

Episode #220: Selling Year In Year Out (Part One)

Journeymen salespeople are starting another year of selling. Maybe their financial year is a calendar year ...

Episode #30: Thorsten Pohl, Ex-President CEO, Boehringer Ingelheim Japan

Thorsten Pohl, Ex-President CEO of Boehringer Ingelheim Japan, talks about his global leadership experience ...

Episode #65: Stop Pitching

Smoothly memorised shtick, elaborate glossy materials, sharp suits, large expensive watches, bleached teeth,...

Episode #164: How to Provide Great Customer Service

Great service is so fleeting and illusive. You encounter it and then like the morning mist, the next minute...

Episode #219: Is That Light At The End Of The Sales Funnel I Can See

Millions of people are being vaccinated for Covid-19. Japan, being Japan, isn’t going to accept any old tes...

Episode #29: Mike Alfant, CEO, Fusion Systems

Mike Alfant, Group Chairman and CEO at Fusion Systems and Chairman and CEO at Binfinity AG delves into his e...

Episode #64: Lead Through People

Harvard Professor Joseph Nye coined the term “soft power” to describe how nations can achieve their aims thr...

Episode 163: Business Lessons Straight From The Karate Dojo

I have often thought there are so many lessons from the martial arts for our businesses. Here are my musing...

Episode #218: The Seven Bridges Of Sales

There is a process to sales. Amazingly, most salespeople don’t know what it is. They are either ignorant, ...

Episode #28: Hideki Matsubara, President & Representative Director, Miele Japan

Mr. Hideki Matsubara began his career in government banking but switched into cosmetics, working for globall...

Episode #63: Designing the Presentation Ending is No Small Thing

Final impressions at the end of a speech are what determine our memory of the person. Life is throwing so m...

Episode #162: Salesperson Bitchiness

Sales is a tough enough job without having additional complications. Clients can be very demanding, often w...

Episode #27: Martin Spann, Japan Country Head, Commonwealth Bank

Originally from Australia, Martin Spann graduated from Bond University in 1991 with a major in Finance. He f...

Episode #62: The Proper Approach To Clients

Price is always a big issue. We salespeople are very happy to drop the price, because we see this as the ea...

Episode #161: You Make The Brand Not The Other Way

My eyes are slowly closing. I am sitting in the front row but I am struggling to stay awake. There is some...

Episode #26: Peter Jennings, President, Dow Japan

Peter Jennings was fresh out of Law school when he joined Dow in 1985 as an attorney. After representing the...