Podcast

Episode #204: Dealing with Taxing People

The playbook on how to deal with difficult people wasn’t anywhere in sight throughout our entire schooling. ...

Episode #69: Fara Taraie, Japan Country Manager, ImpacTech

Since her childhood, Fara Taraie has been exposed to global cultures, being born in the middle east, spendin...

Episode #103: Authentic Customer Service In Japan

How do we think about our customers? How authentic are our communications as a result? Are we telling enou...

Episode #430: Interview with Dr. Greg Story (Part One)

Dr. Greg Story, President of Dale Carnegie Training Tokyo Japan, sits down with Andrew Hankinson, Senior Man...

Episode #256: Revising Our Unique Selling Proposition

You would think that if your business has survived Covid, then the pandemic will have cut a swathe through y...

Episode #256: If You Want To Be Enthusiastic

The idea of having enthusiasm would seem to be pretty obvious for someone presenting. In some cases, though ...

Episode #203: Japan Is Very Formal In Business

Emperors and fishmongers. The opposite end of the social spectrum, but in Japan, I discovered the levels of...

Episode #68: Jeff Crawford, Managing Director, Zo Digital Japan

Jeff Crawford provided great insight into the tech and digital marketing industry from his experience as a p...

Episode #102: Making Difficult People Less Difficult

Conflict happens in organisations. We can’t stop that, but we can control how we react to others when disag...

Episode #429: Let's Learn From Prime Minister's Leadership Failures

There is nothing like a good meltdown to throw up valuable lessons for the rest of us. So, a big thank you ...

Episode #67: Gregory Lyon, President, Gregory Lyon Inc.

Gregory Lyon is the President and founder of Gregory Lyon Inc., company specialized in providing furniture, ...

Episode #255: Why You Need A Salescycle

At the center of everything we do is the customer relationship. Additionally, like planets revolving around...

Episode #255: Prime Minister Suga's Inability To Communicate Finished Him Off

The news cycle is awash with Prime Minister Suga’s shock announcement that he will not continue as Japan’s le...

Episode #202: How To Pump Up An Audience

Storytelling by the speaker combined with audience participation is a winner. We shouldn’t go crazy and ove...

Episode #101: Your Design Determines Your Presentation Success

Many people don't start out with a design for their talk. They launch straight into the details, especially...

Episode #428: The Boss Must Become The Virtual Chatbot Alternative

In one of my other podcasts, “The Presentations Japan Series”, l talked about “Virtual Chatbots Are The End ...

Episode #254: Building Customer Loyalty

We all know that without trust there will be no sale and much worse than that, no ongoing sales. So how do ...

Episode #254: Virtual Chatbots are the End of Civilisation

Have you heard of XiaoIce? According to the media it is a “cutting edge artificial intelligence system desig...

Episode #201: Sports Lessons Which Instruct Leader

The classic half-time locker room Churchillian oratory from the coach, whipping the team into a frenzy for t...

Episode #66: Peter Strydom, President, Amway Japan

Peter Strydom who is the President of Amway Japan shares his extensive global experience within the multinat...