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Episode #204: Dealing with Taxing People
The playbook on how to deal with difficult people wasn’t anywhere in sight throughout our entire schooling. ...
Episode #69: Fara Taraie, Japan Country Manager, ImpacTech
Since her childhood, Fara Taraie has been exposed to global cultures, being born in the middle east, spendin...
Episode #103: Authentic Customer Service In Japan
How do we think about our customers? How authentic are our communications as a result? Are we telling enou...
Episode #430: Interview with Dr. Greg Story (Part One)
Dr. Greg Story, President of Dale Carnegie Training Tokyo Japan, sits down with Andrew Hankinson, Senior Man...
Episode #256: Revising Our Unique Selling Proposition
You would think that if your business has survived Covid, then the pandemic will have cut a swathe through y...
Episode #256: If You Want To Be Enthusiastic
The idea of having enthusiasm would seem to be pretty obvious for someone presenting. In some cases, though ...
Episode #203: Japan Is Very Formal In Business
Emperors and fishmongers. The opposite end of the social spectrum, but in Japan, I discovered the levels of...
Episode #68: Jeff Crawford, Managing Director, Zo Digital Japan
Jeff Crawford provided great insight into the tech and digital marketing industry from his experience as a p...
Episode #102: Making Difficult People Less Difficult
Conflict happens in organisations. We can’t stop that, but we can control how we react to others when disag...
Episode #429: Let's Learn From Prime Minister's Leadership Failures
There is nothing like a good meltdown to throw up valuable lessons for the rest of us. So, a big thank you ...
Episode #67: Gregory Lyon, President, Gregory Lyon Inc.
Gregory Lyon is the President and founder of Gregory Lyon Inc., company specialized in providing furniture, ...
Episode #255: Why You Need A Salescycle
At the center of everything we do is the customer relationship. Additionally, like planets revolving around...
Episode #255: Prime Minister Suga's Inability To Communicate Finished Him Off
The news cycle is awash with Prime Minister Suga’s shock announcement that he will not continue as Japan’s le...
Episode #202: How To Pump Up An Audience
Storytelling by the speaker combined with audience participation is a winner. We shouldn’t go crazy and ove...
Episode #101: Your Design Determines Your Presentation Success
Many people don't start out with a design for their talk. They launch straight into the details, especially...
Episode #428: The Boss Must Become The Virtual Chatbot Alternative
In one of my other podcasts, “The Presentations Japan Series”, l talked about “Virtual Chatbots Are The End ...
Episode #254: Building Customer Loyalty
We all know that without trust there will be no sale and much worse than that, no ongoing sales. So how do ...
Episode #254: Virtual Chatbots are the End of Civilisation
Have you heard of XiaoIce? According to the media it is a “cutting edge artificial intelligence system desig...
Episode #201: Sports Lessons Which Instruct Leader
The classic half-time locker room Churchillian oratory from the coach, whipping the team into a frenzy for t...
Episode #66: Peter Strydom, President, Amway Japan
Peter Strydom who is the President of Amway Japan shares his extensive global experience within the multinat...
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