Podcast

Episode #89: Mats Lindstrom, President, Ducati Japan

Originally from Sweden, Mats Lindstrom is the President of Ducati Japan, an Italian automobile company and s...

Episode #123: How To Generate Great Ideas

How to best tap into the idea potential of our work teams? We know that the success of the organisation wil...

Episode #450: How Leaders Can Motivate Their Teams

We have seen the Hollywood version of leaders who are master blaster motivators. These charismatic leaders ...

Episode #276: Becoming a Master of Handling Objections

Objections are good. That sounds a bit counterintuitive I know, because what we actually want is to land a ...

Episode #276: Communicating With Greater Impact

Today we are going to look at communicating with greater impact. So the first question is what do we mean wh...

Episode #223: How To Be More Persuasive

We run training on presentations and public speaking continuously. These three requests to be more concise, ...

Episode #88: Eric Wedemeyer, Managing Director, Tactus Partners

Originally from the US, Eric Wedemeyer initially lived in Taiwan working in journalism. He then came to Japa...

Episode #122: How To Sustain Audience Interest

We know that first impressions really count and we have planned the start. We contacted the organisers well...

Episode #449: The Coaching Process for Leaders

One of the big differences in the job when you move up in the ranks into a leadership position is you are no...

Episode #275: Listening Skills

Today, we are going to talk about the importance of listening for salespeople. That might sound ridiculous. ...

Episode #275: Handling The Q&A

The Q&A is a great chance to clarify any points which were not clear to the audience. This is an opportu...

Episode #222: Trust Is Earned

Leaders gain automatic trust by dint of their position power. Title and authority ensure people will toe th...

Episode #87: Jesper Koll, Global Ambassador & Expert Director, Monex Group Japan

Jesper Koll is a highly respected member of the Japanese financial scene who has been working in Japan since...

Episode #121: Customer Service Mastery

Service provision should be linear but it isn’t. We receive great service followed by bas service. Why is ...

Episode #448: Performance Appraisals

How did it go in the last episode working on Performance Alignment? This week we look at one of the most di...

Episode #274: Our Solution Provision

After having asked the buyer a lot of questions about their current situation and where they want to be, we ...

Episode #274: Presenting Complex Information

What is a complex subject? That really depends on the audience. If they are all experts in that subject are...

Episode #221: How To Professionally Present Products

Selling dull stuff is, well, dull. We are supposed to be enthused about our widget but what if it doesn’t g...

Episode #86: Saori Kanno, General Manager, Revlon Japan

After graduating from Keio University, Saori Kanno originally joined Revlon as a Marketing Director, before ...

Episode #120: Dealing With HQ

Trying to explain Japan to your boss back at HQ is a real pain. HQ ideas on solutions for Japan rarely hit ...