Podcast

Episode #99: Darren Morrish, General Manager & COO, Tokyo American Club

Darren Morrish is the General Manager of the Tokyo American Club and a numerous-time five-star hotel general...

Episode #133: No Hard Sell

“We are going to be in your area next week, would you be available on Tuesday or Thursday?”. “Really? Which...

Episode #460: We Have To Know Our People In Order To Motivate Them

The concept of motivating people is a misnomer really. It is a short form of saying, as the leader, we buil...

Episode #286: Bait Your Hook In Sales

I do a lot of coaching for salespeople and there is a common theme which continuously arises, which reveals ...

Episode #286: Overly Glib Speakers Trigger Rejection

It is a tricky balance to be clear, concise, articulate and also plausible. I was thinking about a podcast i...

Episode #233: Sales Objection Handling Mastery

Brain fog can hit salespeople when they hear a buying objection from the client. As soon as they recover, t...

Episode #98: Klaus Meder, President, Bosch Japan Corporation

Klaus Meder is the President of Bosch in Japan. Mr. Meder has been in Japan for almost 10 years in total, he...

Episode #132: Stay Out Of Trouble In Japan

Reputation in business is critical. Being honest, law abiding and treating business partners in a fair manne...

Episode #459: We Follow Leaders Based On Their Values

Thrusting oneself into leadership positions usually relies on confidence, drive, capability and ambition. A...

Episode #285 A Different Value Based Selling

I was contacted by an international training organisation about facilitating training for their clients here...

Episode #285: Leading Your Audience Up The Garden Path

I was sitting in the lecture theater, as usual in the front row, so that I could catch everything that was be...

Episode #232: The Mindset For Presentation Success

Our mental approach to our activities determines our success. We know this in sports and in business, but w...

Episode #97: Hiroki Ishida, Representative Director and President of BASF Japan Ltd

Hiroki Ishida is the Representative Director and President of BASF Japan Ltd, a German multinational chemica...

Episode #131: Never Start With An Apology

Beginning your talk in Japan with a series of apologies is standard practice. First apologise for speaking ...

Episode #458: Kokorogamae - The Secret Japanese Ingredient For Business Success

Kokorogamae means to clarify your true intention. It is a compound word combining two characters – one for k...

Episode #284: Mentally Preparing For The Coming Economic Recession

A bloody war in the Ukraine, sanctions on Russia, global oil and gas prices surging, grains in short supply ...

Episode #284: Don't Be Predictable And Boring When Presenting

I was recently asked to be interviewed by a University senior for a project he was doing on communication in ...

Episode #231: The Boss Is Not Allowed The Luxury To React

Are you moody? You might say no. You see yourself as an upbeat individual, smoothly navigating your way thro...

Episode #96: Tim Schlanghecke, Country Director Flavour, Symrise Japan

Tim Schlanghecke is the Country Director for Flavour of Symrise in Japan. Mr. Schlanghecke has been in Japan...

Episode #130: Finding New Clients

Marketing plays a key role in generating leads. They are trying to maximise the accuracy of the segmentatio...