Podcast

Episode #230: Staff On Board Or Over Board?

Recruit and retain must be the mantra for all of us in Japan. If you have been following me, you will know I...

Episode #229: Karoshi is BS. Overwork Rarely Kills You

So many sad cases of people dying here in Japan from what is called karoshi and the media constantly talks a...

Episode #228: Team, I've Got your Back

We don’t run perfect organisations stocked with perfect people, led by perfect bosses. There are always goin...

Episode #227: How To Snuggle Up To Employees

We often hear about the need for bosses to do more to engage with their teams. The boss looks at their sched...

Episode #226: Vulnerable Leaders

The supervisor has super vision. The leader knows more. The captain makes the calls. The best and the bright...

Episode #225: Six Nightmare Listeners-Are You One Of Them?

We are often good talkers, but poor listeners. We have many things we want to say, share, expound and elabor...

Episode #224: My Boss Doesn't Listen To Me

If you reading this title and thinking this has nothing to do with my leadership, you might want to think ag...

Episode #223: Leadership Blind Spots

Do leaders have to be perfect? It sounds ridiculous to expect that, because none of us are perfect. However,...

Episode #222: Leadership Success Formula For Japan

In most Western countries we are raised from an early age to become self-sufficient and independent. When we...

Episode #221: Japan Street Fight Leadership

Change is hard to create anywhere in the world. Getting things to change in Japan also has its own set of ch...

Episode #220: How To Glue Your Team Together

Teams are composed of people. That requires many skills but two in particular from leaders: communication an...

Episode #219: The Four Stages Of Building A Team

When do we create teams? Usually we inherit teams from other people, stocked with their selections and built...

Episode #218: Building Your Team

Teams are fluid. People move or leave and new people join. Targets go up every year. The compliance and regu...

Episode #217: Common Sense Baby Is Not Common

As the leader we have to work on the presumption that people know what they are doing. It is impossible to m...

Episode #216 The Olympics' Generation

We are on the cusp of a change amongst youth in Japan. Those already entered into the workforce have memorie...

Episode #215: Customer Service

All interfaces with the customer are designed by people. It can be on-line conversations with robots or in ...

Episode #214: The Fog Of Busyness

Focus is under constant attack. The speed of business makes longer term planning a dubious endeavor. Proje...

Episode #213: End Your Fear Of Failure

For decades I drove myself hard, based on a fundamental fallacy. Fear of a future of living in a cardboard b...

Episode #212: Twelve Steps To A Win-Win Conflict Resolution Part Two

Conflict is with us everywhere, everyday. That is the nature of the human condition. We have different des...

Episode #211: Twelve Steps To A Win-Win Conflict Resolution Part One

“Remember that other people may be totally wrong, but they don’t think so”. This quote from Dale Carnegie su...