Podcast

Episode #54 Can't Cold Call In Japan. Oh Yeah, Really

Unrequested contacts are frowned upon in Japan. Direct mail goes straight in the bin. Emails from unknowns ...

Episode #53 Big Boozy Crowds And Public Speaking

We live in a micro attention span world. We are also becoming more and more self centered around what we wa...

Episode #52 Upping The Team's Care Factor

Cooperation is a key request within organisations. Within small teams it tends to work well but it gets mor...

Episode #51 What Successful Negotiators Do

Tricky negotiators are losers. They can only survive in a one shot business, because people won’t want to d...

Episode #50 How to Deal With Stage Fright

I absolutely hated the prospect of public speaking. In fact, I was a whimp and ran away from every chance I ...

Episode #49 How To Keep Departure Damage To A Minimum

The classic brutalist image of a departure from the firm is from the finance industry. The departee is hande...

Episode #48 Key Things Not To Do When Negotiating

We rarely meet super pro negotiators in business. Often the other side are just like us, rank amateurs. B...

Episode #47 How To Incinerate Your Personal Brand

When we represent our organization in a public venue delivering a talk there are two brands on display. Our...

Episode #46 One Minute To Star

What are you like on creating first impressions with people you meet for the first time? We are all aware th...

Episode #45 Few Presentations Are Clear Enough

We are only down to a few seconds today, when we start a talk before the audience decides their phones are m...

Episode #44 Middle Managers Are Your Firm's Lifeblood

Middle Managers are going to be the leadership group most directly interacting with the younger generation o...

Episode #43 Old School Japanese Service

Customer service is a crowded field, with so many consumer products and services duking it out for survival....

Episode #42 Presentations Backed By Evidence Do Better

It is a fine line we have to tread. We want to be supplying data etc as evidence to support what we are say...

Episode #41 How Do You Make People Feel

Maya Angelou noted, “I’ve learned that people will forget what you said, people will forget what you did, bu...

Episode #40 Bad Buyers

The Buyer is God not King in Japan and that difference is huge here. There are so many cases of buyers trea...

Episode #39 Keys To Owning The Room When Presenting

Should the business presentations world be a democracy where anyone can speak? Actually no. Who wants to s...

Episode #37 The Death Valley In Sales

Sales is an emotional roller coaster. It is also a roller coaster of results. We have sales rolling in and...

Episode #36 Conquering Public Speaking Nervousness

Anyone presenting in public eye is going to experience fear. I am a veteran, having done over 500 public sp...

Episode #35 People Issues Are Always Hard

Dale Carnegie Training conducted a global survey to examine what are the key people issues organisations are...

Episode #34 The Holy Grail Of Sales

We hadn’t thought of that or we hadn’t planned for that are holy grail of sales. This is what the client is...