Podcast

Episode #345: Japan Leadership Blind Spots

Leadership is a swamp. Do leaders have to be perfect? It sounds ridiculous to expect that, because none of u...

Episode #344: How Can Chinese Retail Be So Bad In Japan?

Bad service is a brand killer. This is a controversial piece today, because I am singling out one race, one ...

Episode #343: Your Inspirational Talk Must Be Dynamic

Public speaking takes no prisoners. I was attending a Convention in Phuket and the finale was the closing in...

Episode #342: Success As a Leader In Japan

Being the leader is no fun anymore. In most Western countries we are raised from an early age to become self...

Episode #341: Don't Get Sabotaged By Your Colleagues When Selling in Japan

Sales is a nightmare. It is usually a solitary life. You head off to meet customers all day. Your occasion...

Episode #340: How Crazy Can We Go When Presenting In Japan

Japan doesn’t love crazy. In our High Impact Presentations Course we have exercises where we ask the partici...

Episode #339:Building A Team In Stages In Japan

Team building is fraught. Actually, when do we create teams? Usually we inherit teams from other people, st...

Episode #338: Sales Storytelling That Wins In Japan

Salespeople often miss the point. They are brilliant on telling the client the detail of the product or serv...

Episode #337: Don't Freak Out During The Q&A In Japan

Q&A can destroy your personal brand. Creating and delivering the presentation sees you in 100% total con...

Episode #336: Team Glue Insights In Japan

Staff can be a nightmare. Teams are composed of the most difficult material ever created - people. That requ...

Episode #335: Servicing Your Buyers In Japan

Enterprise killers can include Customer Service. We know that all interfaces with the customer are designed ...

Episode #334: Those Vital Few Seconds When You Start Your Talk In Japan

Don’t let your speaker introduction be a disaster. Usually when we are speaking we are introduced twice. On...

Dealing With Ambush Speaking Requests

Suddenly you hear your name being called upon and you are being requested to make a few remarks. Uh oh. No...

Episode #333: Real World Leadership

Change is hard to create anywhere in the world. Getting things to change in Japan also has its own set of ch...

Episode #332: Presentation Visuals

Last week we talked about when presenting, you need to transfer your energy to the audience. However don’t...

Episode #331: Ending Presentations Secrets

This is a tricky part of designing and delivering our presentations. Think back to the last few presentatio...

Episode #330: Common Sense Needed More

As the leader we have to work on the presumption that people know what they are doing. It is impossible to m...

Episode #329: Join The Buyer Conversation In Japan

Life is busy, busy today. Communications has sped up business to an extent unthinkable even ten years ago. ...

Episode #328: Dealing with Questions When Presenting In Japan

Having an audience interested enough in your topic to ask questions is a heartening occurrence. Japan can b...

Episode #327: Build your Team In Japan

Teams are fluid. People move or leave and new people join. Targets go up every year. The compliance and regu...