Podcast

Episode #328: Dealing with Questions When Presenting In Japan

Having an audience interested enough in your topic to ask questions is a heartening occurrence. Japan can b...

Episode #327: Build your Team In Japan

Teams are fluid. People move or leave and new people join. Targets go up every year. The compliance and regu...

You Can't Do it All By Yourself

The hero’s journey is for the very, very few. I did it my way, I slaved away in a garret and got to the top...

Episode #326: When To Say "No" To The Buyer In Japan

Normally, as the seller, we are getting told “no” in sales, rather than the other way around. When salespeo...

Episode #325: Your Good Old Days Stuff Is Dull

Gaining credibility as a speaker is obviously important. We often do this by telling our own experiences. H...

Episode #324: The Younger Generation Are A Handful

We are on the cusp of a change amongst youth in Japan. Those already entered into the workforce have memori...

Episode #323: How To Reply To The Buyer’s “No”

What are the chances of getting a “no” to your offer in sales? Probably around 70% of the time, this is wha...

Episode #322: Structure Counts In Presentations

It is a bad sign when a presentation makes me sleepy, especially if it is at lunch time. It is very common ...

Episode #321: Servicing Customers Well In Japan

All interfaces with the customer are designed by people. It can be on-line conversations with robots or in ...

The Easy Way Of Selling

The object of a sale is to exchange a good or a service for money. The degree to which that money can excee...

The Power Of Rhetorical Questions

Questions in general are powerful tools for speakers. They bring focus to key points we want to get across....

Leaders Who Have R.E.A.L. In Japan

We love acronyms! Our workplaces are thriving with them such that we can hold extended conversations compos...

Project Team Management

Projects are too common. Because of this we take them for granted, seeing them as part of everyday work, bu...

Minimalist Presenting

Zen study is a way to strip out all of the non-essentials in life. The noise, the distraction, the things ...

Project Management Fundamentals

Projects have been around for a long time of course and in the modern era we have accumulated a vast amount...

How To Provide Great Customer Service

Great service is so fleeting and illusive. You encounter it and then like the morning mist, the next minute...

Business Lessons Straight From The Karate Dojo

I have often thought there are so many lessons from the martial arts for our businesses. Here are my musing...

Episode #320: Client Contact Insights In Japan:

Japan is merciless with salespeople. When you call the client’s company everyone is doing their absolute be...

Episode #319: Nerd Presenter Errors

I am sitting there with a crowd of people attending a presentation on blockchain technology. Some are very...

Episode #318: Be Both Busy and Organised In Japan

Focus is under constant attack. The speed of business makes longer term planning a dubious endeavor. Proj...