Thought Leadership

Transform Your Relationships: How An Expert Prepares and Delivers a TED Talk

Reading this headline you might be thinking: “Oh yeah, this guy says he is an expert? Is that really true?...

Great Voice As a Speaker?

Probably only a microscopic number of speakers have had any voice training.  The vast majority of us are in bu...

Ownership Versus Dictatorship In Leadership

Leading people can be easy, if you want to be a total dictator and just order everyone around. The way of doin...

Staff Engagement: Doing Business In Japan

According to our global research, there are three critical issues that determine the level of engagement and o...

Become A Rockstar Coach

A consistent issue our clients raise with us concerns effective coaching. Becoming a leader is usually the res...

What Is The One Key Thing When Presenting?

I was talking with a friend, while we were having lunch at this very nice Italian restaurant he frequents, nea...

Me, Me, Me Leaders

Getting to the very top of a company is a zero sum game where you either make it or you don’t.  There are winn...

Admitting Wrong In Customer Service

Sometimes things go wrong.  Mistakes are made, errors pop up, best laid plans are laid low.  Stuff happens.  H...

Attitude Control

We can control 100% of our attitude.  Yes, but often we don’t.  There are few things we can be 100% in control...

Presenting Good Is The Enemy Of Great

I was recently reminded of this point about a good presentation being the enemy of a great presentation.  Two ...

Dealing with Your Own Mistakes

We want people to fail!  That’s right, because we all know that we are the product today of all of our accumul...

How To Be A Much Better Leader

“Born to lead” is nonsense.  Many things shaped that person in order for them to achieve credibility with othe...

How To Be Confident When Presenting

The Mochizuki Room of the High Performance Center Akasaka opens up and today’s class members gradually file in...

Extracting The Truth From Buyers

Sales as a profession require the skills of the sleuth.  There is no information, false information, incomplet...

Bosses Need to Celebrate Wins In Business

Are you a compulsive workaholic like me?  All you think about is getting tasks done and achieving outcomes?  Y...

Being Persuasive In Business In Japan

Business schools are teaching put up your conclusion first in the Executive Summary and then the evidence and ...

Become Your Own First Responder

There are billions being spent in the beauty business, the weight loss, fashion, and entertainment worlds.  Th...

BE, DO, GET

As professionals how do we grow in our business careers?  Academic studies usually form the platform to which ...

Are You Any Good?

We have worked hard to get our opening right. We know that first impressions really count and we have planned ...

Accountability In Your Team

Holding our people accountable is one of the basics of being a leader. They flounder, deadlines pass unheeded,...