Episode #85: Yasunori Takeuchi, Advisor & ex-CEO, Standard Chartered Bank Japan

After graduating with a Bachelor’s Degree in Law from the University of Tokyo, Yasunori Takeuchi began his career in the financial sector by working for 12 years with the Long-Term Credit Bank of Japan. This was followed by positions with Commerzbank, The Royal Bank of Scotland, ABN Amro Bank NV, WestLB Tokyo and Credit Suisse First Boston. Mr. Yasunori joined Standard Charted Bank Japan in 2012 as the Managing Director, Head of Corporate & Institutional Clients and Co-Head of Wholesale Banking, before becoming the current advisor/former CEO of Standard Chartered Bank Japan in 2015.

When reflecting on his career Mr. Yasunori describes his role as a team leader in Japan for European banks partly being that of a translator or interpreter. He explains how many European banks, like the country they originate from, have a very direct culture. This does not always align with the Japanese culture of arriving at decisions through consensus building via official and unofficial methods. Mr. Yasunori states one of his leadership roles was to try and act as a cultural translator between these two conflicting styles.

Soon after becoming the CEO of Standard Chartered Japan, Mr. Yasunori led the company to create a country vision document. At first, they tried doing it amongst the leadership but quickly realised that wouldn’t work and it needed input from across the organisation. Mr. Yasunori explains how, apart from giving some opening comments and instructions, he deliberately excused himself from the process so that junior staff would feel more comfortable sharing their ideas in an open discussion. The result was a productive and interactive process.

In his career in leadership, Mr. Yasunori has tried to develop positive corporate culture by breaking down the divisions within organisations, or silos, and increase interdepartmental interaction. He believes this can be achieved through unofficial means such as Diversity & Inclusion events. Events like International Women’s Day, Mental Health Day, and a charity run that Standard Chartered has been hosting for 10 years that encourage staff participation are all opportunities for staff to engage within various departments.

To foreign executives coming to work in Japan, Mr. Yasunori advises that while their core leadership style does not need to change, they need to understand how Japanese may respond. Are you getting silence in return? What will you do next? He also advises patience and the ability to create an atmosphere where Japanese feel comfortable to talk. On the topic of Japanese language skills, Mr. Yasunori does not believe they are of vital importance for a foreign businessperson - a useful tool but you can certainly get by without it.