Leaders build people and manage processes. Managers manage processes... therein lies the key difference between the two. Going from Manager to Leader is not just changing the details on your business card. This is a totally different game. Managers must switch gears and think of their role in a completely different way. Many organizations place people in positions of added authority, but unfortunately do not provide the training to enable the newly promoted Leader to be successful. This adds great stress to the individual and the organization. We all know that being the star player doesn’t mean you will be the best coach for the team. The skill sets are different. Promoting the technical or functional specialists to have responsibility for others, without providing the best practice on how to lead others, is a formula for trouble.
Course Dates
Please refer to the schedule below for date and registration information.
Course Details
This One Day Course overcomes these difficulties by covering the 4 key elements of Leadership success:
• How to lead not just manage
• How to have outstanding leadership communication
• How to be an effective coach of your direct reports
• How to guide people’s performance
Training Objectives
- Achieve whole team results and hold everyone accountable
- Discover their own leadership style and understand that this has a huge impact on the effectiveness of subordinates
- Appreciate the real potential of all of the team members
- Build solid relationships of mutual trust and respect
- Develop and maintain processes and procedures that define performance
- Define strong team purpose, values, and expectations
How it will help you
- Create a sense of direction for your team
- Lead by example
- Communicate with precision
- Be cool under pressure
- Resolve conflicts quickly before they affect the whole group
- Convert negativity into positive production
- Listen effectively
- Work smarter, not harder
- Give difficult feedback without creating resentment
Suitable for
Any supervisor or manager who wants to increase productivity, lift morale, and improve quality.
Curriculum
How to lead not just manage
• The Five Drivers of Leadership success
• Leadership styles
• 12 Qualities of Outstanding Leaders
• Create power from diversity
• Get really well organized
• Work without fatigue
How to have outstanding leadership communication
• Dale Carnegie’s human relations principles
• How to listen and respond effectively
• Gain confidence to motivate others
• Gain cooperation at every level
How to be an effective coach of your direct reports
• Create a sense of clear direction
• Earn trust
• The 8 steps of delegation
• Maintain accountability
• Promote creativity with empowerment
• Develop others’ leadership potential
• Resolve conflicts quickly
• Manage change
How to guide people’s performance
• How to do appraisals
• Creating stretch goals
• Leading by example
• Arouse enthusiasm
• Communicate with credibility and impact